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Oliver recognised for outstanding customer care

Funeral director Oliver Coote has won a business award for outstanding customer care.

Oliver, who is based at L Fulcher Funeral Directors in Bury St Edmunds, had been nominated by a client, after he arranged and conducted several funerals for the family. The client said that each time, Oliver’s services eased their grief because they knew that all of the arrangements were in capable hands.

The awards, organised by the Bury Free Press, recognise outstanding local businesses and the individuals working within the West Suffolk area.

Oliver was made aware of his nomination two months before the ceremony, but had no idea he had won until the winner was announced at a ceremony.

Regional manager Kevin Banham said: “This was a wonderful display of public recognition for the hard work and dedication given by Oliver and his colleagues at L Fulcher.”

Oliver (centre) is pictured receiving his award from Jamie Broadie of the Bury Free Press and Falklands War hero, Simon Weston.

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