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Bereavement training for care home staff

A funeral director has teamed up with the Society of Bereavement Practitioners to run bereavement training for staff at a local care home.

Keith Munt, co-owner and director of Saint and Forster Funeral Directors, Darlington, and the Rev George Callander, president of the society, took nine members of staff at the North Park Care Home through the dos and don’ts of interacting with people who are recently bereaved or  facing an end-of-life situation. Training included lectures and role-plays.

“It is extremely important to know what to say and what not to say to people who find themselves in the distressing situation of dealing with the death of a loved one,” explained Keith. “An inappropriate word or approach, however well-meant, can be very upsetting.

“The course gives advice on how to reach out to and support people who have been bereaved. It is delivered through workshops in which delegates can explore different ways of approaching a variety of situations they might encounter in their work.

“The staff at North Park Care Home were fantastic and each of them showed terrific understanding of the techniques we introduced and the need for professional training to equip them for the sensitive work they do.”

Saint and Forster are offering the bereavement training across Darlington to care homes, doctors’ surgeries, members of the legal profession, pharmacists and others involved in working with the bereaved. The course is accredited by the Society of Bereavement Practitioners.

Keith (r) and George present a certificate to care home manager Sue Raby

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